Laura — Head of AI

Type: Primary Persona
Responsibilities
- Standardize and govern MCP server production & consumption
- Shepherd AI integration from idea through compliance to production
- Facilitate cross-team and partner adoption of artificial intelligence
Related Problem Statements
| Problem Statement | Context | Impact | Naftiko Today | Naftiko Tomorrow | Type |
|---|---|---|---|---|---|
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Need Governed Approach to 3rd-Party Services via MCP
Teams are independently adopting 3rd-party MCP servers without a governed approach to discovery, onboarding, and authentication.
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Need AI FinOps
Organizations need to understand and control the total cost of ownership across AI models, MCP servers, and third-party services.
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Need to Define and Govern MCP Servers Not One-to-One
MCP servers that combine multiple APIs into business-oriented capabilities need a standard way to be described and governed.
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Need to Prevent MCP Sprawl
Multiple teams are independently building MCP integrations for the same third-party services without coordination or visibility.
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Need Reuse Metrics That Connect to Business Outcomes
Laura needs reuse metrics that show business impact, not just activity counts.
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