Laura — Head of AI

laura

Type: Primary Persona

Responsibilities

Problem Statement Context Impact Naftiko Today Naftiko Tomorrow Type
Need Governed Approach to 3rd-Party Services via MCP
Teams are independently adopting 3rd-party MCP servers without a governed approach to discovery, onboarding, and authentication.
Laura (Head of AI) — AI Context Delivery, Governance and Compliance
Need AI FinOps
Organizations need to understand and control the total cost of ownership across AI models, MCP servers, and third-party services.
Laura (Head of AI) — Governance and Compliance, Cost and Operations
Need to Define and Govern MCP Servers Not One-to-One
MCP servers that combine multiple APIs into business-oriented capabilities need a standard way to be described and governed.
Laura (Head of AI) — AI Context Delivery
Need to Prevent MCP Sprawl
Multiple teams are independently building MCP integrations for the same third-party services without coordination or visibility.
Laura (Head of AI) — AI Context Delivery, Discoverability and Reuse
Need Reuse Metrics That Connect to Business Outcomes
Laura needs reuse metrics that show business impact, not just activity counts.
Laura (Head of AI) — Discoverability and Reuse